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Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
Verification codes go to mobile numbers in Africa, Europe and the United States. Here is what happens if yours is registered elsewhere, and how to verify when it is not.
We told you that a plugin, theme or application on one of your sites has a known security weakness. Nothing has been placed on your site. Here is what that means and what to do about it.
We told you that something harmful was found on one of your sites. Here is what that means, whether your site is still online, and the steps to take in order.
Your dashboard keeps a record of who signed in, from where, and which devices are still signed in. Here's how to read it and what to do about anything unfamiliar.
Backup codes are your way back in when your authenticator is lost, broken or out of reach. Generate them before you need them.
Two-factor authentication means a stolen password alone is not enough to reach your account. Here's how to turn it on and which methods myPandos supports.
How myPandos filters the mail coming into your inbox, what to do when the filter gets it wrong, and how to keep your own domain from being used to send spam.
Spam pages, unexpected redirects, a browser warning about your own site — work through this in order. Speed matters more than perfection.
myPandos Shared and WordPress Hosting plans include the Imunify360 security suite. Here's what it does, what quarantine means, and what to do when a file of yours is flagged.