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Search our knowledge base for answers to common questions about our services.
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You manage your email from your myPandos Dashboard — not from your hosting control panel.
Add your own logo to the sign-in page at webmail.<your-domain> — visible before anyone signs in, and nothing else changes.
Shared hosting mailboxes have hourly sending limits to protect everyone's deliverability. A send to 100+ BCC recipients can be dropped silently once you cross them. For newsletters or bulk mail, use a proper mailing tool (or ask us about options) and keep normal mail under the limits.
Most mail apps can find your settings from your email address alone. Here is what that does, why it sometimes finds nothing, and the manual settings that always work.
Outlook, Thunderbird and phone mail apps sign in with an app password instead of your MyPandos account password. Here is how to create one, use it, and revoke it.
Add your myPandos email address to the Gmail app using IMAP and SMTP.
Add your myPandos email address to Outlook on desktop or mobile using IMAP.
Work through these in order — the first one is by far the most common cause of a sudden “connection timed out”.
An optional upgrade that encrypts incoming mail to your own certificate the moment it arrives, so even MyPandos administrators cannot read your stored messages.
How MyPandos protects your email, described honestly — including the limits, so you can make informed decisions.
Your email is yours. You can take a full copy at any time, for a backup or to move to another provider. There is no lock-in.
Switching to MyPandos mail from another provider keeps your existing messages. Here's what to expect.