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Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
Sell myPandos hosting, domains and email to your own customers under your own name. This guide explains how to join, what changes about the way you pay, and how you set your own prices.
Your dashboard groups your services into sites — everything that serves one domain, shown together. This guide covers what a site is, what the new site line on every service page does, how to attach a service to a site yourself, and why a VPS or server never joins one on its own.
Cancel active services first (Services → your service → cancel, or ask here), settle any unpaid invoices, then request account closure via Support. Data deletion: request it on the same ticket — our team confirms in writing what is removed and any records we must keep for legal/billing reasons.
Check Spam/Junk and search for "myPandos". Make sure you requested the reset for the EXACT email your account uses — a reset for an address with no account sends nothing, silently. Wait 5 minutes, try once more, and if it still does not arrive, tell our team here: they can reset access manually.
Services live in the account whose EMAIL was used to order them. If your dashboard shows no services, you almost certainly signed in with a different email. Sign out, sign back in with the order email — or if a colleague ordered, ask them to add you as a contact. Support can link accounts.
Send /verify in this WhatsApp chat, open the link you receive and sign in with the email you used to order. Your number is then linked: the assistant can see your services and invoices and answer about YOUR account. Without /verify it can only answer general questions.
New to myPandos? This guide walks you through your first steps: completing your billing profile, verifying your phone, finding your way around the dashboard, and knowing where to get help when you need it.
Message myPandos on WhatsApp and get an instant answer from Ceda, our AI assistant — day or night. Ceda can check domains, plans and pricing right away, and after a quick /verify it can also help with your own invoices and services.
Open a support ticket in the myPandos Client Area to ask a question, report a problem, or request help.
Reset the password for your myPandos Client Area in a few steps, securely.