Managing your domain's DNS records

Your domain's DNS records tell the internet where to find your website, where to deliver your email, and how to prove you own the domain to other services. myPandos runs DNS on Cloudflare's global network, and you manage it from your dashboard.

Turning on DNS management

If your domain doesn't have DNS management enabled yet:

1. Sign in at https://dash.mypandos.io and open the domain.
2. Go to its DNS tab.
3. If prompted, click Enable DNS management. myPandos creates a dedicated Cloudflare zone for your domain and updates its nameservers automatically — this can take a little while to take effect everywhere on the internet.

This works for domains registered with myPandos and for domains registered elsewhere — see the separate article on FreeDNS if your domain isn't with myPandos.

The record types you'll use most

• A record — points a domain or subdomain at a server's IPv4 address (e.g. 192.0.2.1). This is what makes yourdomain.com load your website.
• CNAME record — points a subdomain at another hostname instead of an IP address (e.g. pointing www at yourdomain.com, or a subdomain at a third-party service). A CNAME can't be used on the bare domain (the "apex" or "@") — use an A record there instead.
• MX record — tells the internet which mail server handles email for your domain. Each MX record has a priority number; lower numbers are tried first.
• TXT record — holds text data used for verification and email authentication, such as SPF, DKIM and DMARC records, or a code a third-party service gives you to prove you control the domain.

Adding a record

1. On the domain's DNS tab, click Add record.
2. Choose the Type (A, AAAA, CNAME, MX, TXT, and others including NS, SRV and CAA are supported).
3. Enter the Name — the subdomain the record applies to (use @ or leave blank for the bare domain, e.g. yourdomain.com itself; use www, mail, etc. for a subdomain).
4. Enter the Content — the IP address (A record), target hostname (CNAME), mail server hostname (MX), or text value (TXT).
5. For an MX record, also set the Priority.
6. Leave TTL at its default unless you have a reason to change it — lower values propagate changes faster but increase query volume.
7. Save. Changes are usually live within minutes, though full propagation across the internet can take longer.

Editing or removing a record

Open the record from the list on the DNS tab, update its value or delete it, and save. Every change is written to the domain's activity log so you can see what changed and when.

The Cloudflare proxy toggle

A and AAAA records for web traffic can be proxied through Cloudflare, which hides your server's real IP address and adds CDN caching, a web application firewall and DDoS protection. Records for mail and other non-web services (like mail, mx, ftp, ns1) are never proxied, since proxying would break those protocols.

Careful with MX and TXT records

Deleting or mistyping an MX record stops email delivery immediately. Deleting an SPF/DKIM/DMARC TXT record can cause legitimate email to be marked as spam. If you're not sure what a record does, check with whoever set it up (often your email or hosting provider) before removing it.