Beginner
Logged in but no services showing? You are probably in the wrong account
Services live in the account whose EMAIL was used to order them. If your dashboard shows no services, you almost certainly signed in with a different email. Sign out, sign back in with the order email — or if a colleague ordered, ask them to add you as a contact. Support can link accounts.
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Your dashboard only shows services that belong to the signed-in account.
Checklist
- Which email did you order with? Sign out and sign back in with exactly that address.
- Did someone else order for you? The services live in their account — they can add you as an account contact with the access you need.
- More than one account? Contact support and our team can link or consolidate them.
On WhatsApp: the assistant sees the account your number is linked to via /verify — if you verified with a different email than the order, it will see no services either.