Get instant help on WhatsApp with Ceda, the myPandos AI assistant
Message myPandos on WhatsApp and get an instant answer from Ceda, our AI assistant — day or night. Ceda can check domains, plans and pricing right away, and after a quick /verify it can also help with your own invoices and services.
You do not need to sign in — or even open the dashboard — to get help from myPandos. Message us on WhatsApp and Ceda, our AI assistant, replies immediately, 24/7, with the support team ready to take over whenever you ask.
What Ceda can help with
Ceda answers instantly and can look things up for you while you chat:
| What you ask about | Account link required? |
|---|---|
| Domain availability and pricing | No |
| Hosting, VPS, SSL and business email plans | No |
| Your own invoices and payments | Yes — reply /verify |
| Your own domains and services | Yes — reply /verify |
How to start a WhatsApp chat
- Go to mypandos.io and tap the WhatsApp chat button.
- Send your question — Ceda answers right away.
- If your question is about your own account, reply
/verifyin the chat to securely link your myPandos account.
Linking your account with /verify
By default, Ceda answers general questions only. To let it help with your invoices, domains and services, reply /verify in the WhatsApp chat and complete the secure linking step. Once linked, you can ask Ceda about your own invoices and services directly in the chat.
Note: Account-specific details are only available after verification — until then, Ceda sticks to general questions such as domain availability, plans and pricing.
Prefer a human?
Just ask. Telling Ceda you would like to talk to a human hands the chat straight to the myPandos support team. Support is available 24/7, and the other channels stay open too: open a ticket from the Support section of your dashboard, and replies will also arrive by email.
Need help?
Open a support ticket in your dashboard, browse the knowledge base, or message us on WhatsApp via the chat button on mypandos.io — we are here 24/7.