Loading...
Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
Your myRewards points are money you can spend on any unpaid invoice. This guide shows you where to see what your points are worth, how to apply them to an invoice, and what happens when they cover the full amount.
Which DNS records you should and should not proxy, why proxying mail breaks it, and what happens to your logs and caching once the orange cloud is on.
Flexible, Full and Full (strict) explained — why Flexible produces “too many redirects”, and which mode to use with myPandos hosting.
Point a myPandos domain at Cloudflare without losing your mail: what changes, which DNS records you must copy across first, and how to make the switch.
A VPS has no control panel to issue certificates for you. Use Let's Encrypt via Certbot — and test that renewal works, because a silent failure only surfaces 90 days later.
Harden a new VPS in about an hour: key-only SSH, a firewall that will not lock you out, fail2ban tuned past its weak defaults, and automatic security updates.
Generate an SSH key pair, upload the public half to your myPandos account, and install it on a new or existing server - including which file to copy and the two look-alikes that get rejected.
Your dashboard keeps a record of who signed in, from where, and which devices are still signed in. Here's how to read it and what to do about anything unfamiliar.
Backup codes are your way back in when your authenticator is lost, broken or out of reach. Generate them before you need them.
Two-factor authentication means a stolen password alone is not enough to reach your account. Here's how to turn it on and which methods myPandos supports.
How myPandos filters the mail coming into your inbox, what to do when the filter gets it wrong, and how to keep your own domain from being used to send spam.
Spam pages, unexpected redirects, a browser warning about your own site — work through this in order. Speed matters more than perfection.