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All General(10)Billing & Payments(9)Domains(14)Hosting(10)Email(15)VPS & Cloud Hosting(7)Security(9)SSL Certificates(7)Cloudflare(3)

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Domainsbeginner

Transferring a domain to myPandos

Move a domain you own elsewhere to myPandos — get your EPP code, unlock the domain, and we handle the rest.

4 min131

Billing & Paymentsbeginner

Keep Your Billing Details and Profile Up to Date

Your billing profile — name, address, phone and contact email — appears on your invoices and controls where renewal reminders go. Learn how to update it in the myPandos dashboard and why keeping it current protects your domains and services.

3 min156

Generalbeginner

Getting started with myPandos: your first steps

New to myPandos? This guide walks you through your first steps: completing your billing profile, verifying your phone, finding your way around the dashboard, and knowing where to get help when you need it.

4 min153

Generalbeginner

Get instant help on WhatsApp with Ceda, the myPandos AI assistant

Message myPandos on WhatsApp and get an instant answer from Ceda, our AI assistant — day or night. Ceda can check domains, plans and pricing right away, and after a quick /verify it can also help with your own invoices and services.

3 min121

VPS & Cloud Hostingintermediate

Getting started with your VPS: power, reinstall and monitoring

Manage your myPandos VPS from the dashboard: check power status, reboot the server, reinstall the operating system from the image library (including custom images), monitor resource usage, and know when to open a support ticket instead.

5 min180

Domainsintermediate

Managing DNS records in the myPandos dashboard

Learn how to manage your domain's DNS records in the myPandos dashboard: what A, AAAA, CNAME, MX and TXT records do, how to point your domain to a server, how to set up mail records, and how long changes take to propagate. Free DNS hosting is included for everyone.

5 min109

Domainsbeginner

Domain renewals and expiry: how invoice-based renewal works

myPandos renews domains through invoices, not an automatic registrar toggle. A renewal invoice is issued before your domain expires — paying it renews the domain. Learn how to pay on time, check your renewal price, and avoid costly grace and redemption periods.

4 min102

Billing & Paymentsbeginner

Adding funds and using your account credit balance

Pre-load money onto your myPandos account with Add Funds and let your credit balance pay for new orders at checkout. Learn how to top up, how credit is applied, which currencies are supported, and where to see your balance and transactions.

3 min144

Billing & Paymentsbeginner

How to pay an invoice in your myPandos dashboard

Every order and renewal at myPandos is billed through an invoice. This guide shows you where to find your invoices, how to pay by card or use your credit balance, and what happens after payment — plus what to watch out for if an invoice stays unpaid.

3 min165

Generalbeginner

How to open a support ticket

Open a support ticket in the myPandos Client Area to ask a question, report a problem, or request help.

2 min168

Domainsbeginner

How to buy a domain name on myPandos

Search for, select and purchase a domain name on myPandos, step by step.

3 min158

Emailbeginner

Set up your professional email in Gmail

Add your myPandos email address to the Gmail app using IMAP and SMTP.

3 min159